Real Estate Agency
An agency loads a list of old leads into the Power Dialer. Agents efficiently call through the list to reactivate interest, book property viewings, and update their database with fresh information, all logged in the CRM.
COMMUNICATIONS & CALLING
Power Dialer Systems for Outbound Sales
A Power Dialer is a business system that automatically dials numbers from a pre-loaded contact list. It presents connected calls to an agent one after another, eliminating the time spent manually dialing, listening to voicemails, and waiting for an answer.
- Software
- Setup & implementation
- Consulting & strategy
- Custom build
The problem it solves
Sales and support teams lose significant time manually dialing contacts for outbound campaigns, lead follow-up, or appointment setting. This inefficiency reduces the number of conversations they can have each day, limiting productivity and slowing down the sales cycle.
How LATTICE helps
We build and integrate Power Dialer systems that connect directly to your CRM and lead lists. Our systems streamline the outbound calling process, allowing your agents to focus on live conversations instead of manual tasks. This structured approach increases call volume and ensures all activity is tracked for better reporting and management.
How it works
01Load Lead List
Start by importing a targeted lead list or creating a smart list directly from your CRM to create a new calling campaign.
02Create a Calling Queue
The system automatically queues up the contacts, preparing them for the next available sales agent to call.
03Agent Begins Calling
Your agent logs in and is immediately connected to live calls, one after the other, without manual dialing.
04Record Call Disposition
After each call, the agent logs the outcome, such as 'Contacted', 'Left Voicemail', or 'Not Interested', using custom dispositions.
05Trigger Follow-Up Actions
Based on the disposition, the system can automatically create follow-up tasks, send an email, or add the contact to a nurture sequence.
06Update Sales Pipeline
The contact's record and opportunity stage are updated in the CRM, providing a real-time view of campaign progress.
What it can do
- Automated Dialing Systems
- Integrated Calling Queues
- Custom Call Dispositions
- One-Click Calling from CRM
- Dialer Campaign Management
- Lead Calling Systems
- Follow-Up Calling Systems
- Sales Call Queues
- Agent Performance Reporting
- CRM & Pipeline Integration
- Call Recording and Tracking
Example use cases
B2B Sales Team
A sales development representative uses the Power Dialer to work through a prospect list for an outbound campaign. They record call outcomes and automatically trigger a follow-up email sequence for anyone who didn't answer.
Insurance Firm
An insurance firm's agents use a Power Dialer to follow up on new quote requests. The system improves speed-to-lead, connects agents with prospects quickly, and updates the opportunity pipeline as calls are completed.
Who it is for
- Sales Teams
- Real Estate Agents
- Insurance Agencies
- Mortgage Brokers
- B2B Companies
- SaaS Companies
- Appointment Setters
- Marketing Agencies
- Financial Services Firms
- Recruiting Agencies
Questions
Is a Power Dialer the same as a regular business phone?
No. A Power Dialer is a specialized system designed for high-volume outbound calling. It automates the dialing process from a list, whereas a standard business phone is for general inbound and manual outbound calls.
Does this system integrate with my existing CRM?
We build our Power Dialer systems to integrate with your core business infrastructure, including your CRM. This ensures call activity, notes, and outcomes are automatically logged on the correct contact record.
Can I create different campaigns for different lead lists?
Yes. You can set up multiple dialer campaigns, each with its own dedicated lead list and call dispositions. This allows you to run targeted outbound efforts for different products, services, or lead segments.
What happens after a call is completed?
After a call, the agent selects a disposition to record the outcome. This action can trigger automated follow-ups, update the contact's pipeline stage, or add them to a nurture campaign, all based on rules we configure for you.
How is agent performance tracked?
The system provides reporting dashboards on key metrics like call volume, connection rates, call durations, and outcomes per agent. This gives you a clear view of your team's productivity and campaign effectiveness.
Talk to us about Power Dialer.
Tell us how your business runs today and what you need. We will reply with a clear plan.
Part of Communications & Calling on the services overview.