Like having 24/7 employees.

LATTICE Management

We build the systems behind the business.

The follow-up, reminders and bookings that keep moving while you are on the job. Software, websites and tools that connect how a business finds customers, serves them and grows, built with you, not handed off.

The everyday tools LATTICE connects: website, calendar, documents, charts, email and reporting

What LATTICE actually does

We build and run the systems a business already needs.

All services
01

LATTICE Ecosystem

The CRM and operating platform. Every lead, deal, appointment and follow-up in one place, configured around how your business actually runs.

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A CRM pipeline with contacts, opportunity value, revenue trend and upcoming appointments
A LATTICE built business website shown on a laptop with an enquiry form
02

LATTICE Websites

Built, hosted and connected business websites, wired into the rest of the system from day one.

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03

Admin Tools

Operations in one workspace: cross-posting with auto formatting to Yelp, LinkedIn, Meta, your website, and even emails. What people search, what they find, what people can see of your business on AI, and what to do next.

Runs on:a LATTICE Website

An admin workspace showing a scheduled post queue for LinkedIn, Facebook, Instagram and Pinterest next to search insights
A dashboard listing upsell, cross-sell and referral opportunities with values and a rising revenue chart
04

Opportunity Scoping Engine

Finds the upsell, cross-sell and referral opportunities already sitting in your customer base, for your services or partners you trust.

Runs on:Ecosystem + a LATTICE Website

05Coming soon

LATTICE Network

Someone needs what you know. Someone knows what you need. LATTICE Network connects them, matching people by what they can help with and what they're looking for, and showing you why each match was made. Free to join, always.

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AUTOMATION

Imagine having 24/7 employees?

The follow-up, reminders and internal workflows that used to depend on someone remembering now run on their own, around the clock.

  1. 01New Lead
  2. 02SMS
  3. 03Booking
  4. 04Confirmation
  5. 05Follow-Up
  6. 06Review

More of the system

Live demo

Step inside the system.

Follow one customer from first call to repeat business. Watch lead capture, CRM, follow-up, booking, payment and retention all respond as it happens.

Step 1 of 9 · Website

New lead arrives

Sarah requests a quote from the website form.

Website, quote request

Name

Sarah Whitfield

Email

sarah@example.com

What do you need?

Quote for a full roof replacement

Request submitted

No personal information required. No form submission. This is a pressure-free demonstration using sample data.

Opportunity scoping

We start by finding what's leaking.

We find the upside you're already missing. Searches you don't appear for. Visitors who leave with no way to reach you. Past clients nobody has spoken to in a year. Reviews you were never asked to leave.

Then we look at where the work leaks. Bookings that never finish. Follow-ups that go stale. Leads that fall through the cracks. Manual data entry and repeat tasks that should run themselves. Ad spend with no tracking. Messages nobody answers. Tools that never hand off to each other. That is the revenue that walks away every month.

Business opportunity leaks: abandoned bookings, stale leads, missed appointments, and disconnected systems

Why LATTICE

An implementation company, not software you're left to figure out.

Engineered

Built once, properly, around how your business actually runs, not around a template.

Operated

We stay in the system after launch. Adjustments, fixes and improvements are part of the work.

Measured

You can see what came in, what converted, and what's still sitting there waiting.

Lorenzo Mauriello, founder of LATTICE

The people behind it

Built inside real businesses.

LATTICE started with firsthand time inside small businesses, front desk and back office, where the same problems kept showing up: disconnected tools, follow-up that never happened, work duplicated by hand, and no clear view of what was actually working.

Lorenzo Mauriello, Founder, Lattice Management, LLC.

Proof

We'd rather show you the work.

We don't publish invented testimonials or made-up numbers. What we can show you is the work itself, live sites, live CRM systems, live automations, and references from the businesses running them, available on request.

Let's find what's slowing you down.