Services

One PartnerAcross The Business.

From the first search to the next sale, LATTICE builds and connects the systems behind customer acquisition, operations, and growth.

A handshake connected to websites, calendars, documents, email, and a LATTICE system grid

Web & Brand

01

WEB & BRAND

The site, the identity, and the search visibility that bring people to you in the first place.

  • LLM Visibility
  • Brand Identity
  • Landing Pages & Funnels
  • Conversion Optimization
Get the details
A LATTICE built business website shown on a laptop with an enquiry form
A CRM pipeline with contacts, opportunity value, revenue trend and upcoming appointments

CRM & Revenue

02

CRM & REVENUE

One place to track every lead, deal, and dollar moving through the business.

  • Sales Pipelines
  • Lead Management
  • Reporting
  • Invoicing & Payments

Automation

03

AUTOMATION

The follow-up, reminders, and internal workflows that used to depend on someone remembering.

01

New Lead

02

SMS

03

Booking

04

Confirmation

05

Follow-Up

06

Review

Automated follow-up, email and SMS automation, appointment reminders, review requests, reactivation campaigns and internal workflows, all triggered by real events in your CRM instead of someone remembering.

More of the system

An AI assistant handling a text conversation alongside a voice call panel

04

AI SYSTEMS

AI that answers, qualifies and books while you are busy working, across chat, text and voice.

  • Website AI
  • SMS AI
  • Voice AI
  • Lead qualification
A branded client portal shown on a phone and a desktop screen

05

CUSTOMER EXPERIENCE

Everything a client touches after they say yes, booking, intake, payments and follow-through.

  • Appointment booking
  • Online intake and forms
  • Payments
  • Review management
Booking Systems
A customer tapping a phone on a payment terminal while a payment notification appears on a laptop

06

CUSTOM SOFTWARE & INFRASTRUCTURE

Purpose-built software and integrations for businesses that have outgrown off-the-shelf tools.

  • Custom applications
  • API integrations
  • QR and NFC systems
  • Internal tools
A printed systems audit with a hand drawn systems map and opportunity checklist

07

STRATEGY & OPTIMIZATION

A clear map of what is working, what is leaking and what to fix first.

  • Systems audits
  • Opportunity scoping
  • Journey optimization
  • Growth strategy

Not sure where to start?

Tell us how your business runs today. We'll scope the systems that matter most first.

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