What is an AI Receptionist?
An AI Receptionist is an AI voice agent we configure to answer your business phone calls. It can answer questions, qualify leads, book appointments, and take messages, acting as a digital employee integrated with your business systems.
Can the AI Receptionist transfer calls to a real person?
Yes. Based on rules we establish during setup, the AI can intelligently route calls and transfer qualified inquiries or specific requests directly to the right person or department on your team.
How does it know the answers to questions about my business?
We build a custom knowledge base specifically for your business. This allows the AI Receptionist to provide accurate, consistent answers about your services, hours, policies, and other frequently asked questions.
Will this replace our existing business phone number?
No, it integrates with your existing business phone system and number. We can configure it to answer all incoming calls, only handle calls you miss, or manage your phones after hours.
How does the AI book appointments?
The AI Receptionist connects securely to your business calendars. It checks for real-time availability and books appointments according to your scheduling rules, then sends automated confirmations to both you and the client.