Systems for Waterproofers
Waterproofing companies drive revenue through high-ticket remediations like interior drainage and sump pump installs. Profit leaks away when homeowners ghost after receiving an inspection report or when field crews fail to document the exterior site prep properly.
Home Services
Also for: Basement Waterproofing
How the business actually works
Inquiry
A homeowner discovers water intrusion or a damp crawl space and seeks an urgent inspection.
Field Inspection
A technician assesses hydrostatic pressure, check walls for efflorescence, and measures the perimeter.
Proposal
A detailed estimate is generated for vapor barriers, french drains, or crack injections.
Scheduling
Crew leads are assigned to the project and equipment like jackhammers or excavation tools are staged.
Installation
The team installs the drainage system, discharges lines, and applies waterproof coatings.
Final Walkthrough
The homeowner reviews the discharge point and receives maintenance instructions for the basin.
Warranty Care
Periodic checks on the sump pump and backup battery systems ensure long term protection.
Where it leaks
When storms hit, your phone lines are overwhelmed by panicked homeowners. If a call goes to voicemail during a flood event, that prospect is already calling the next contractor on their list.
Technicians spend hours crawling through tight spaces to write quotes that never get signed. Without a systematic follow-up on outstanding estimates, potential five-figure projects sit stagnant in your pipeline.
Missing photos of the footer or the drain tile before backfilling leads to liability issues. Relying on field crews to remember to email photos results in incomplete project records and warranty disputes.
Revenue often fluctuates based on ground water levels and local weather patterns. Failing to reactivate past leads during the dry season makes it difficult to keep your crews busy year-round.
Service revenue is lost when you do not track the age of installed pumps or battery backups. Owners miss out on recurring revenue because they lack a system to trigger annual check-up reminders.
What LATTICE can build
Instantly engages homeowners who call during rain events when your staff is busy, preventing them from calling the next drainage specialist.
Automated SMS and email drips that nurture homeowners who received a quote for foundation repair but have not yet signed the contract.
A dedicated space for clients to view their structural drawings, permits, and pre-construction checklists without calling the office.
Broadcasts to your existing database during the dry season to offer sump pump inspections or vapor barrier upgrades.
Automated requests to field technicians to upload photos of the weeping tile and discharge lines before the job is marked complete.
Triggers a feedback request immediately after the final walkthrough when the homeowner is relieved to have a dry basement.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Our system uses automated text-back and AI chat to engage every caller immediately. This ensures that even when your office staff is at capacity, every homeowner feels heard and you capture the lead before they contact a competitor.
Yes, the dashboard allows you to see the conversion rates for every inspector in the field. You can identify who is effectively selling high-value solutions like wall anchors versus who is only closing small crack repairs.
We build custom workflows that require specific documentation steps at the end of a project. The system can send a checklist to the crew leader, ensuring that photos of the hidden components are logged before the floor is poured.
LATTICE enables you to run reactivation campaigns to your existing client base. You can target past customers for interior air quality checks, crawl space encapsulations, or preventive pump maintenance to fill your calendar.
The platform facilitates payment follow-ups and links, allowing you to collect deposits via the client portal as soon as the contract is signed. This secures the spot on your schedule without manual invoicing delays.