Systems for Foundation Specialists
Foundation repair firms generate revenue through high-ticket stabilization, piering, and encapsulation projects that require technical precision and trust. Revenue tends to slip when structural inspectors fail to follow up on complex quotes or when job site change orders are not documented and billed immediately.
Home Services
How the business actually works
Inspection Inquiry
A homeowner notices drywall cracks or sticking doors and requests a structural assessment.
On-Site Evaluation
The specialist measures floor levels and inspects the crawlspace or basement for settlement.
Technical Proposal
A detailed plan for push piers, helical piles, or wall anchors is presented to the client.
Permitting and Engineering
Structural engineer seals are obtained and local building permits are filed for the repair plan.
Production Scheduling
The crew and specialized heavy equipment are dispatched to the job site for stabilization.
Project Execution
Foundation lifting or stabilization is performed and documented with depth and torque logs.
Final Inspection
City inspectors sign off on the work and the property is cleared for final grading.
Warranty Issuance
Final payment is collected and the transferable structural warranty is delivered to the owner.
Where it leaks
Specialists spend hours under houses but the sales cycle for major structural work is long. Without automated nurturing, homeowners often stall on the decision while their foundation continues to sink.
Managing the handoff between sales, structural engineers, and permitting offices is often disorganized. This leads to delays in start dates and frustration for the homeowner who is anxious about their home.
Once excavation begins, additional issues like rotten sills or hidden utility lines often appear. Failing to get instant digital sign-off on change orders leads to disputes during final billing.
Torque reports, pier depth logs, and pre-repair photos are often scattered across different devices. Losing these documents makes it difficult to defend warranty claims or provide necessary paperwork for home sales.
Homeowners often forget the value of their transferable warranty. Failing to keep in touch means losing out on referral business or the opportunity to work with the next buyer of the property.
What LATTICE can build
Automated SMS and email sequences ensure homeowners are present for the inspection, reducing dry runs for your specialists.
Systematic follow-ups for high-dollar piering or encapsulation quotes keep your company top-of-mind during the weeks-long decision process.
Field crews can send instant SMS links for homeowners to authorize additional stabilization work or rim joist replacements in real time.
Provide clients, engineers, and inspectors access to a secure portal for viewing site photos, engineering plans, and permit status.
Maintain records of structural warranties that can be easily updated when a property changes hands, creating a lead source with the new owner.
Trigger a request for a review immediately after the final site cleanup and pier depth log delivery when customer relief is highest.
Automatically send invoices when specific stages, such as pier installation or final inspection, are marked as complete in the CRM.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Automated workflows handle the administrative burden of follow-ups and documentation. When an inspector uploads photos or signs a report, the system can automatically update the client and trigger the next step in the project, allowing the inspector to move to the next job site without back-office delays.
Yes, by creating a centralized repository for every project, you can track the status of engineering seals and city permit approvals. This ensures production crews are only scheduled once all legal and technical requirements are met, preventing expensive scheduling conflicts.
We build workflows where a crew leader can trigger a digital authorization form from their phone. The homeowner receives a text, views the documented issue, and signs electronically, which instantly updates the contract and the final invoice amount.
The system can use conditional logic to follow different paths based on the service type. Encapsulation jobs might trigger humidity monitoring reminders, while piering jobs focus on torque logs and engineering sign-offs, ensuring every project follows its specific technical requirements.
A dedicated client portal and CRM structure allow you to store warranty data by the property address. When a new owner contacts you, the system can facilitate a warranty transfer fee and update the contact information while maintaining the original project history.