Layout Confirmation Workflow
- 1Installer uploads photo of dry-laid pattern to the portal
- 2Client receives SMS link to view and approve the layout
- 3Approval is timestamped and saved to the project file
Systems for Tile Installers
Streamline Your Tile Projects from Layout to Final Grout
Tile contractors earn their income through technical precision in wet areas, flooring, and backsplashes. Profit leaks typically occur during the measurement phase, through unbilled pattern changes, and when specialized crews are left waiting on site for substrate preparation.
Construction & Trades
- Selection Approval Portals
- Site Readiness Checklists
- Pattern Change Orders
- Curing Time Notifications
- Missed Call Text Back
Also for: Tile Installers
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
Capturing dimensions and surface types from residential or commercial leads.
- 02
Estimation
Calculating square footage, waste factors, and specialized thin-set or grout requirements.
- 03
Selection
Confirming tile patterns, direction, and trim pieces with the client.
- 04
Preparation
Verifying substrate stability and waterproofing before the first tile is set.
- 05
Installation
Executing the layout, cutting around obstructions, and managing the setting time.
- 06
Grout and Seal
Finalizing joints and applying protective coatings for long term durability.
- 07
Punch List
Walking the site to ensure clean edges and proper drainage in wet areas.
- 08
Final Payment
Collecting the balance once the client approves the finished aesthetic.
Where it leaks
Common problems for tile contractors.
01
Selection Creep
Clients often change their minds on tile patterns or grout colors mid-project without written record. This leads to disputes over labor costs and material delays that disrupt the entire production schedule.
02
Substrate Delays
Crews arrive at a job site only to find the floor is not level or the waterproofing is incomplete. These dead hours eat into margins and force last-minute rescheduling of other projects.
03
Fragmented Measurements
Dimensions gathered during the site visit are often lost in text threads or handwritten notes. Inaccurate square footage counts result in ordering too little material or excessive waste.
04
Uncollected Retainage
Final balances for small backsplash or bathroom jobs often go uncollected for weeks. Following up manually on dozens of small invoices takes time away from active job sites.
05
Fragile Scheduling
The gap between setting and grouting is a critical window that is easily mismanaged. If the schedule shifts by one day, the grout crew loses their slot, delaying project completion.
What LATTICE can build
Systems built around how you work.
Selection Approval Portals
Clients digitally sign off on specific tile SKU, grout color, and layout patterns before work begins.
Site Readiness Checklists
Automated reminders sent to general contractors or homeowners to confirm subfloors are ready for installation.
Pattern Change Orders
Instant mobile updates that capture client approval for layout variations like herringbone or offset bonds.
Curing Time Notifications
Automated SMS to clients explaining when they can walk on new floors or use a newly tiled shower.
Missed Call Text Back
Ensures that homeowners looking for a backsplash quote are greeted immediately when you are busy cutting tile.
Completion Review Triggers
Sends a feedback request automatically once the final grout haze is cleaned and the punch list is signed.
Payment Follow-Up
Systematic reminders for outstanding balances to ensure the final payment is received the day the job is done.
Example systems
What it looks like in practice.
Shower Waterproofing Stage
- 1Crew finishes the pan and waterproofing membrane
- 2System sends a notification to the inspector or GC for verification
- 3Project status updates to Ready for Tile once approved
Post-Cure Care Campaign
- 1Job is marked as complete in the dashboard
- 2System sends grout sealing instructions three days later
- 3Annual reminder for grout inspection is scheduled automatically
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from tile contractors
How do I handle clients who want to change the layout mid-install?
The system allows you to send a quick digital change order from your phone. The installer stops work until the client clicks to approve the new labor rate, ensuring you never do extra work for free.
Can this help me manage multiple crews across different job sites?
Yes. Each crew can access their specific work orders and upload photos of the substrate or finished tile. You can monitor progress across all sites from a single dashboard without leaving your current location.
What happens if a client chooses a tile that is on backorder?
You can flag the material status in the project file. The system will automatically pause the scheduling sequence and keep the client informed with weekly updates until the material arrives.
How do I ensure my crews are following specific pattern instructions?
Work orders can include forced photo uploads for the dry-lay phase. This ensures the patterns like chevron or large format offset are verified before the thin-set is applied.
Does this handle both residential and commercial tile work?
The workflows are adaptable for both. You can use high-volume communication for residential homeowners or formal documentation and submittal tracking for commercial general contractors.