Systems for Kitchen Remodelers
Kitchen remodelers bring in revenue through design-build contracts and high-value material markups. Revenue tends to slip through during the long gap between the initial showroom visit and the final cabinet installation, usually due to slow design approvals or forgotten change orders.
Home Services
How the business actually works
Inquiry
Homeowners reach out through your site or showroom to discuss their kitchen vision.
Discovery
Initial phone consultation to qualify the budget, timeline, and general design aesthetic.
Site Measure
Technicians or designers visit the home to take precise dimensions for cabinetry and layout.
Design Phase
Drafting floor plans and presenting 3D renderings to the client for conceptual approval.
Selection
Finalizing appliances, countertops, backsplashes, and hardware to lock in the material list.
Permitting
Securing local municipal approvals for structural, electrical, and plumbing changes.
Construction
Managing demo, rough-ins, installation, and coordinating various trade partners.
Punch List
Walking the site to identify final touch-ups before the project is considered complete.
Closeout
Finalizing payments and capturing professional photography for your portfolio.
Where it leaks
Clients often stall projects because they are overwhelmed by countertop or tile choices. Automated reminders help keep them focused on the selection timeline so fabrication stays on schedule.
Small requests for extra outlets or different hardware often go unbilled when communication is scattered across texts and emails. A centralized logging system ensures every adjustment is documented and paid for.
High-intent prospects who visit the showroom often leave without a clear next step. Immediate digital follow-up preserves the momentum and schedules the site measure before they contact a competitor.
Miscommunication with plumbers or electricians leads to costly dry runs and delays. Automated project status updates keep all trades informed of exactly when the site is ready for their specific phase.
Waiting for checks at specific milestones like cabinet delivery creates cash flow gaps. Automated digital invoicing linked to project phases ensures funds are cleared before the next stage of work begins.
What LATTICE can build
Allows prospects to book their own showroom tours or in-home measures based on your designers real-time availability.
Automated SMS and email sequences that prompt clients to finalize their material choices before lead times impact the start date.
An intelligent assistant that answers common questions about your process and brands while you are busy on-site or in design meetings.
A digital portal where clients and project managers can track final items to be addressed before the final walkthrough.
Systematic reminders for deposits, cabinet delivery payments, and final retainage to maintain healthy project cash flow.
A centralized location for clients to digitally sign off on scope changes, ensuring clear records and authorization.
Triggered requests for high-quality reviews and referrals once the final photography is uploaded and the project is closed.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system uses automated, gentle nudges that tie their decisions to the actual project start date. By visualizing how a delay in picking a backsplash affects their cabinet installation date, clients are more motivated to make timely choices. You can set specific intervals for these reminders so you do not have to manually chase them down.
Yes, you can create a workflow where any change in scope is documented and sent for digital signature immediately. This ensures that you never perform extra work without a clear, billable record that the client has approved. It eliminates disputes during the final payment phase.
It enhances it by providing a single source of truth for the project timeline. Instead of individual phone calls to every trade, the system can notify your plumber or electrician as soon as a preceding task is completed. This reduces scheduling conflicts and ensures they show up when the site is actually ready for them.
When a visitor enters their information at your showroom, the system can immediately send a personalized text or email thanking them for stopping by. It can then offer a link to book an in-home measure or download a kitchen planning guide. This keeps your firm top-of-mind while they are still thinking about their project.
The system allows you to automate the invoicing process at specific project milestones, such as completion of the punch list. You can send secure payment links via SMS or email, making it easier for homeowners to pay their final balance without waiting for a paper invoice or a physical site visit.