Substrate Discovery Workflow
- 1Foreman uploads photo of rotted sheathing to the portal
- 2System texts the owner a change order for the repair
- 3Owner clicks 'Approve' and the crew proceeds without delay
Systems for Plastering Teams
Modern Systems for Stucco and EIFS Professionals
Stucco contractors make money through precise exterior finishing and remediation work on residential and commercial envelopes. Margin erosion typically occurs during the gap between the initial takeoff and the final texture application, often caused by poor scheduling or uncollected change orders.
Construction & Trades
- Missed Call Text Back
- Visual Approval Portal
- Weather Delay Automation
- Lath and Mesh Documentation
- Change Order SMS
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
Homeowners or general contractors request an estimate for lath, plaster, or synthetic finish work.
- 02
Site Assessment
Evaluating the substrate condition and measuring square footage for material calculation.
- 03
Proposal
Sending a detailed scope of work covering the base coat, mesh, and specific texture finish.
- 04
Mobilization
Scheduling the crew and ensuring scaffolding and materials are delivered to the job site.
- 05
Application
Executing the scratch coat, brown coat, and finish layers while documenting progress.
- 06
Inspection
Final walkthrough to ensure uniform texture and proper caulking around windows and doors.
- 07
Closeout
Collecting final payment and providing maintenance instructions for the new exterior.
Where it leaks
Common problems for stucco contractors.
01
Undocumented Change Orders
When a substrate requires extra repair after the lath is removed, verbal agreements for extra work often go unbilled. Without an instant mobile approval system, you lose thousands in labor and material costs.
02
Texture Mismatch Disputes
Homeowners often have different interpretations of finish styles like lace or dash. Lack of recorded visual approvals for sample patches leads to expensive re-work and delayed final draws.
03
Weather Delay Silence
Applying finish coats in rain or extreme heat is impossible, but failing to update the client creates frustration. Manual updates for every project during a storm cycle is a massive administrative burden.
04
Scaffold Liability
Leaving scaffolding on a site longer than necessary increases risk and equipment rental costs. Poor coordination between the final inspection and the teardown crew hurts the bottom line.
05
Leaking Lead Flow
Valuable remediation leads from local searches often go to the first person who answers the phone. If you are on a ladder and miss the call, the opportunity is lost to a competitor.
What LATTICE can build
Systems built around how you work.
Missed Call Text Back
Immediately engage potential clients with an automated text when you are on-site and cannot answer the phone.
Visual Approval Portal
Require clients to digitally sign off on texture samples and color matches through a mobile portal before the finish coat begins.
Weather Delay Automation
Send a mass update to all active job sites when humidity or temperature prevents application, maintaining professional communication.
Lath and Mesh Documentation
Automate the collection of photos for every layer of the assembly to protect against future moisture intrusion claims.
Change Order SMS
Send a quick text link for homeowners to authorize additional substrate repairs the moment they are discovered.
Payment Draw Reminders
Automatically trigger invoice reminders when the brown coat is completed to keep cash flow consistent.
Warranty Registration
Once the project is marked complete, automatically send the manufacturer warranty information and care guides to the client.
Example systems
What it looks like in practice.
Finish Coat Preparation
- 1Project moves to 'Ready for Finish' in the dashboard
- 2System sends client a reminder to clear the perimeter and close windows
- 3Crew receives a notification that the site is ready for the final application
Post-Remediation Review
- 1Final payment is logged in the client portal
- 2System waits 48 hours for the project to dry and settle
- 3Review request is sent via SMS to capture a testimonial while the house looks new
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from stucco contractors
How can this help with moisture intrusion liability?
The system allows you to build a mandatory photo log for each project stage, from the water-resistive barrier to the final seal. This creates a permanent digital record that the system was installed according to code, protecting you from future claims.
Can it handle both residential repairs and large commercial bids?
Yes, you can create different workflows for small patches and large-scale EIFS projects. Each track has its own automated follow-ups and document requirements suited to the scale of the work.
What happens if a client doesn't like the color after it's applied?
By using the digital sign-off feature for physical color mockups, you have a time-stamped record of their approval. This helps resolve disputes quickly by showing the applied product matches the agreed-upon sample.
Does this replace my estimating software?
This system acts as the communication and management layer that sits on top of your business. It handles the client interaction, payment follow-ups, and lead capture that specialized takeoff software usually ignores.
How do we manage different crews across multiple job sites?
The centralized dashboard provides a real-time view of which stage each project is in, such as lathing, scratching, or finishing. You can see which sites are stalled due to client delays or weather without calling every foreman.