The Smooth Finish Workflow
- 1Builder signs the Level 5 finish agreement via the portal
- 2System notifies the finishing lead of the specific quality requirements
- 3Crew uploads photos of the sanded walls for internal quality control
Systems for Drywallers
Streamline Your Drywall Projects and Profit Margins
Drywall businesses earn their income by maximizing the linear footage hung and finished per man-hour. Income is usually lost during the gap between the hanging phase and the sanding phase, or when punch list items are not tracked and billed correctly.
Construction & Trades
- Missed Call Text Back
- Texture Selection Portal
- Change Order SMS Approval
- Phase Completion Reminders
- Punch List Tracker
How the business actually works
How the work flows, start to finish.
- 01
Estimating
Taking off blueprints to provide a detailed square footage estimate including board type and corner bead specs.
- 02
Stocking
Coordinating delivery of sheets and compound to the job site before the hangers arrive.
- 03
Hanging
Fastening the gypsum board to the framing and ensuring all cutouts for electrical boxes are clear.
- 04
Taping
Applying the first coats of compound and tape to all joints and fasteners.
- 05
Finishing
Skimming and sanding to the required level of finish, from fire-taping to smooth Level 5.
- 06
Texture
Applying knockdown, orange peel, or custom textures as specified in the contract.
- 07
Punch List
Final walkthrough to address any dings from other trades before prime and paint.
- 08
Closeout
Final invoicing and collecting lien waivers to clear the project for the general contractor.
Where it leaks
Common problems for drywall contractors.
01
Texture Mismatches
Homeowners often struggle to describe the specific texture they want, leading to disputes after the mud is dry. Without a recorded selection, you risk costly re-sprays and labor hours spent scraping down walls.
02
Lost Change Orders
When a builder asks for an extra soffit or a patch while your crew is on-site, it often goes unrecorded. These verbal agreements result in unpaid labor because the office was never notified to adjust the invoice.
03
Multi-Phase Scheduling
Drywall requires specific drying times between coats, making scheduling a nightmare when humidity or weather changes. Managing the transitions between hangers, tapers, and sanders manually leads to crew downtime.
04
Punch List Delays
Getting a crew back to a job for three minor patches after the trim carpenters finish is difficult to track. These small tasks often fall through the cracks, delaying the final draw from the builder.
05
Call Missed During Spraying
When machines are running and crews are wearing respirators, new lead calls go unanswered. Potential high-margin residential patches or basement finishing jobs go to the next contractor who picks up the phone.
What LATTICE can build
Systems built around how you work.
Missed Call Text Back
Immediately engages builders or homeowners via SMS when you are on a loud job site and cannot answer the phone.
Texture Selection Portal
Allows clients to view and approve photos of knockdown, orange peel, or smooth finishes to ensure agreement before the pump starts.
Change Order SMS Approval
Sends a quick text link to the site supervisor to authorize extra work, ensuring every patch is documented and billed.
Phase Completion Reminders
Automatically notifies the finishing crew via SMS once the hanging crew marks the board installation as complete.
Punch List Tracker
Centralizes all small repairs and touch-up requests into a single dashboard for the final walkthrough crew.
Lien Waiver Automation
Triggers the delivery of signed lien waivers to the general contractor immediately upon receipt of final payment.
Review Request Campaigns
Sends a request for a photo-based review once the sanding is finished and the site is broom-clean.
Example systems
What it looks like in practice.
Quick Patch Response
- 1Homeowner calls about a plumbing repair hole
- 2AI receptionist captures the urgency and location
- 3System sends a standard per-patch pricing link to the lead
Drying Time Adjustment
- 1Hanging phase is marked complete in the field app
- 2System waits forty-eight hours for temperature acclimation
- 3Taping crew is automatically notified of their scheduled start time
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from drywall contractors
How do we handle builders who constantly change the scope on-site?
Our system allows your crew to document changes with a photo and a quick text to the builder for approval. This creates a digital paper trail that automatically updates the final invoice, so you never perform free labor again.
Can this help me manage different crews for hanging and finishing?
Yes. You can set up automated hand-offs where the finishing crew only receives the job details once the hanging crew has verified the board is all up and the site is ready for mud.
We do a lot of small patches; is this too much for that?
Actually, small patches are where you lose the most time on admin. Automating the booking and payment for small residential repairs allows you to keep those profitable without spending all day on the phone.
What happens when a homeowner complains about dust?
We include pre-project communication that sets expectations for sanding and dust containment. After the job, the system can follow up to ensure the site was left in the agreed-upon condition.
How do I ensure my estimators are following up on bids?
The dashboard tracks every sent proposal. If a builder hasn't responded to a drywall bid within three days, the system sends a polite follow-up to see if the schedule has been finalized.