Industrial Container Request
- 1Client submits swap request via online portal
- 2System creates task for dispatch and notifies the driver
- 3Confirmation SMS sent to client with ETA
- 4Follow-up email sent once the drop-off is logged
Systems for Recyclers
Centralized Systems for High Volume Scrap Metal Operations
Scrap metal recyclers earn margins by managing the spread between spot market prices and intake volume. Income is usually lost during manual price sheet updates, unorganized commercial container pickups, and missed follow-ups with high-value industrial accounts.
B2B & Industrial
- Price Sheet Automation
- Commercial Pickup Scheduling
- AI Receptionist for Price Checks
- Missed Call Text Back
- Contract Document Follow-Up
Also for: Scrap Metal Recyclers
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
A commercial account or residential seller reaches out to check daily spot prices or pick-up availability.
- 02
Price Quoting
Staff provides current rates for non-ferrous or ferrous materials based on updated price sheets.
- 03
Logistics Planning
Scheduling roll-off container drops or flatbed pickups for industrial manufacturing clients.
- 04
Intake & Weighing
The material arrives at the yard and is graded, weighed, and logged against the ticket.
- 05
Settlement
Payments are processed via scale ticket integration or commercial invoicing for recurring accounts.
- 06
Account Retention
Regularly engaging commercial partners to ensure container swaps are timely and service is consistent.
Where it leaks
Common problems for recycling companies.
01
Pricing Volatility
Communicating daily market changes to the yard staff and callers is prone to error. Without automated price updates, you risk overpaying for material or losing volume to competitors with better visibility.
02
Logistics Friction
Coordinating roll-off swaps for industrial accounts via text or sticky notes leads to missed pickups. This creates friction with your most profitable commercial clients who depend on a clear yard.
03
Abandoned Inquiries
Potential sellers calling to check copper or aluminum prices often hang up if they hit voicemail. These missed calls represent lost tonnage that goes directly to the yard down the street.
04
Industrial Lead Decay
Large manufacturing plants looking for new scrap contracts require professional follow-up and documentation. If your response time is slow, you miss out on high-volume, long-term contracts.
05
Scale Ticket Silos
Client data is often trapped in the scale software, making it impossible to market to past sellers. Lack of CRM integration prevents you from sending alerts when prices for specific materials spike.
What LATTICE can build
Systems built around how you work.
Price Sheet Automation
Update your daily rates in one place and have them instantly reflect on your website and via automated SMS replies to price inquiries.
Commercial Pickup Scheduling
A dedicated portal for industrial accounts to request container swaps or scheduled pickups without calling the main office.
AI Receptionist for Price Checks
An intelligent voice system that answers common questions about accepted materials, hours, and current pricing for common metals.
Missed Call Text Back
Instantly send a text to anyone who calls the yard after hours, ensuring you capture every load of high-value non-ferrous material.
Contract Document Follow-Up
Automated reminders for industrial prospects to sign service agreements and safety waivers for on-site container placement.
Material Alert Campaigns
Send bulk SMS alerts to your database when market prices for copper or brass reach a certain threshold to drive immediate yard traffic.
Industrial Account Dashboards
Centralize all communication and service history for your largest commercial scrap suppliers in one unified view.
Example systems
What it looks like in practice.
Scrap Price Alert
- 1Market price for Bright & Shiny copper increases
- 2System identifies all sellers who brought in copper in the last 90 days
- 3Automated SMS blast sent with the new daily rate
- 4Inbound calls routed to the yard scale house
Commercial Prospecting
- 1Manufacturing lead fills out an inquiry form
- 2System sends a professional brochure and pricing structure
- 3Follow-up sequence triggers for the sales manager to schedule a site visit
- 4Task created for contract drafting once the lead is qualified
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from recycling companies
Can the system handle daily price fluctuations?
Yes, the system is designed to allow for rapid updates to price lists. You can sync these changes across your website and automated response tools to ensure sellers always have current information.
How do we manage our roll-off bin inventory for industrial sites?
We build custom workflows that track which containers are at which client locations. This ensures your dispatchers know exactly where your assets are and when they are due for a swap or pickup.
Does this replace our existing scale software?
No, our systems act as the communication and logistics layer that sits on top of your operations. We focus on the client-facing side, such as lead capture, price communication, and commercial account management.
Can we target specific types of sellers, like electricians or plumbers?
Absolutely. By tagging sellers based on the material they typically bring in, you can send targeted communications, such as specialized pricing for trade professionals who provide consistent volume.
Is the system mobile-friendly for yard managers?
Yes, all dashboards and communication tools are accessible via mobile devices, allowing yard managers and dispatchers to manage pickups and respond to inquiries from the field.