Systems for Hauling Companies
Waste management companies make money through efficient bin rotation, tipping fee margins, and recurring container rentals. Profit leaks occur when empty dumpsters sit in yards, drivers miss pickup windows, or overweight tonnage fees are not billed back to the client promptly.
B2B & Industrial
Also for: Dumpster Rentals
How the business actually works
Inquiry
A contractor or residential customer requests a specific bin size for a project site.
Quoting
Staff verifies service area coverage, debris type, and weight allowance before issuing a price.
Drop-off
Dispatch coordinates the placement of the roll-off container at the customer location.
Extension
The customer requests additional rental days or a swap-out for a full bin.
Hauling
Drivers transport the full container to a transfer station or landfill for disposal.
Tipping
The weight is recorded at the scale house and tipping fees are assigned to the specific job.
Settlement
Final billing is processed, including any overages for weight or prohibited materials.
Where it leaks
When containers sit on sites past their rental period without an extension, you lose the opportunity for new revenue. Manual tracking often leads to bins being forgotten, reducing your daily utilization rate.
Failing to capture and bill for excess weight at the landfill immediately erodes thin margins. If scale tickets are not reconciled with customer invoices daily, you end up paying the landfill out of your own pocket.
Verbal instructions to drivers regarding bin placement or gate codes often lead to missed pickups or blocked access. Lack of real-time communication causes wasted fuel and unnecessary trips back to the yard.
Managing recurring rentals and one-time haul fees through disparate systems leads to delayed payments. Customers often dispute charges when there is no digital trail of the delivery and pickup timestamps.
Contractors looking for immediate bin drops will call the next provider if you do not answer. Without an automated response system, high-value commercial accounts go to competitors who are faster to respond.
What LATTICE can build
Instantly send a text to potential customers when dispatch is busy, allowing them to request a bin size and delivery date via mobile.
Trigger an automated invoice or notification the moment a scale ticket is uploaded, ensuring tonnage overages are captured.
Send automated SMS reminders to customers 24 hours before their rental period ends to schedule a pickup or purchase more days.
Automate alerts to customers when a truck is en route, reducing the likelihood of blocked access or locked gates at the site.
Allow drivers to upload photos of bin placement and debris levels to a client portal to prevent disputes over property damage or overfilling.
Identify general contractors who have not rented a bin in 60 days and send personalized outreach to win back their project volume.
Send prohibited material waivers and rental terms for digital signature before the bin is dropped to ensure compliance.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
We build automated reminders that trigger as the rental period nears its end. The system can offer the customer a simple link to extend the rental for a daily fee or confirm the pickup time, ensuring your inventory stays in rotation.
While we are not a GPS fleet tracker, LATTICE organizes the work orders and job details so drivers have clear instructions on their mobile devices. This includes gate codes, specific placement instructions, and the ability to upload photos once the drop is complete.
You can set up workflows that flag specific debris types. If the scale ticket shows a weight exceeding the allowed limit for that debris type, the system automatically calculates the overage charge based on your landfill rates and notifies the client.
We create automated billing cycles for your permanent commercial accounts. The system can generate monthly invoices and track pickup frequency, alerting you if a scheduled stop was missed or if a customer is consistently overfilling their bin.
By bridging the gap between the landfill and your billing office. We create a workflow where scale tickets are processed immediately, ensuring the customer is billed for the extra weight before their project is closed out.