New Application Workflow
- 1Website lead form triggers a new deal record in the CRM.
- 2System sends a secure link to the digital application and document checklist.
- 3Internal notification alerts the loan officer to review the initial submission.
Systems for Business Lenders
Capital Deployment Systems for Growth Focused Lenders
Commercial lenders earn their income through interest income and origination fees earned by deploying capital to viable enterprises. Profitability often leaks through prolonged underwriting cycles, incomplete credit files, and the high cost of manual follow up during the due diligence phase.
Accounting, Finance & Insurance
- Intelligent Lead Triage
- Automated Document Follow Up
- Borrower Self Service Portal
- Underwriting Status Notifications
- Annual Review Reactivation
Also for: Commercial Lenders
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
A prospective borrower submits an initial request for capital through a secure portal or web form.
- 02
Prequalification
Automated filters assess basic credit scores, time in business, and annual revenue against lending criteria.
- 03
Full Application
The borrower provides detailed financial statements, tax returns, and corporate organizational documents.
- 04
Underwriting
Credit analysts review the package, perform debt service coverage ratio calculations, and assess collateral.
- 05
Approval
The loan committee or credit officer issues a term sheet and formal commitment letter.
- 06
Closing
Legal documents are executed, UCC filings are recorded, and funds are disbursed to the borrower.
- 07
Servicing
Ongoing monitoring of loan covenants, financial reporting, and payment performance throughout the term.
Where it leaks
Common problems for business lenders.
01
Stalled Applications
Borrowers often start applications but fail to upload necessary schedules or tax transcripts. Without automated reminders, these files sit idle and eventually churn to other funding sources.
02
Document Bottlenecks
Manually chasing bank statements and personal financial statements creates a significant administrative burden. This delays the time to fund and frustrates high value applicants.
03
Communication Gaps
Applicants frequently call for status updates because they are unsure where they stand in the credit committee process. These interruptions reduce the productivity of loan officers and underwriters.
04
Covenant Oversight
Post funding, it is difficult to track when quarterly P&L statements are due or when insurance certificates expire. Missing these details increases the risk profile of the entire portfolio.
05
Fragmented Data
Lead information is often kept in spreadsheets while loan documents live in disparate cloud folders. This lack of a single source of truth makes it impossible to accurately forecast monthly funding volume.
What LATTICE can build
Systems built around how you work.
Intelligent Lead Triage
Automatically categorize inquiries by loan type, such as equipment financing or working capital, and route them to the correct specialist.
Automated Document Follow Up
Deploy scheduled SMS and email reminders that trigger when specific items in the application checklist remain outstanding.
Borrower Self Service Portal
Provide a secure environment where applicants can view their status, upload sensitive financials, and download term sheets.
Underwriting Status Notifications
Send automated updates to borrowers and brokers when a file moves from processing to underwriting or to committee review.
Annual Review Reactivation
Trigger outreach six months before a term loan matures or a line of credit expires to begin the renewal process.
Covenant Tracking Dashboards
Monitor portfolio health by tracking recurring reporting requirements and automatically flagging late financial submissions.
Payment Failure Sequences
Initiate immediate, professional contact if a scheduled ACH payment fails to clear, ensuring rapid resolution of delinquencies.
Example systems
What it looks like in practice.
Document Collection Engine
- 1Underwriter marks a file as missing three years of tax returns.
- 2Automated daily SMS reminders are sent to the borrower until files are uploaded.
- 3System confirms receipt and notifies the analyst the file is now complete.
Renewal Opportunity Alert
- 1System identifies a loan maturing in 90 days.
- 2Email sent to the borrower requesting updated financial statements for the renewal.
- 3Task created for the account manager to call and discuss new capital needs.
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from business lenders
How can we reduce the time it takes to get a file to the credit committee?
The primary delay is usually waiting on borrower documentation. By automating the follow up process and providing a clear checklist, you ensure that files are presented for review much faster than with manual outreach.
Can the system handle sensitive financial data securely?
Yes, we prioritize security by using encrypted client portals for all document transfers. This avoids the risks associated with sending sensitive tax returns and financial statements via standard email.
How do we keep loan brokers informed without manual updates?
We can build specific workflows that automatically update the referring broker via email or a dedicated dashboard whenever a milestone is hit, such as when a commitment letter is issued.
Can we automate the initial screening of borrowers?
We can implement logic into your intake forms that asks key qualifying questions. If an applicant does not meet your minimum time in business or revenue requirements, the system can politely decline them or redirect them to a secondary partner.
Will this help with post funding loan monitoring?
Absolutely. The system can track loan covenants and set automated reminders for borrowers to submit their quarterly or annual financial statements, keeping your portfolio files compliant.