Systems for Well Drillers
Well service companies earn their income through high-ticket drilling projects, pump repairs, and ongoing filtration maintenance. Most lost work traces back to the gap between the initial site visit and the permit approval, or when complex water test results are not communicated to homeowners quickly enough to close a filtration sale.
Home Services
Also for: Well Drilling Companies
How the business actually works
Inquiry
A homeowner or developer requests a new well quote or reports a loss of water pressure.
Site Assessment
Technicians evaluate property access, set expectations for rig placement, and pull local well logs.
Estimation
Project managers provide detailed bids covering drilling depth estimates, casing, and pump specifications.
Permitting
Office staff manage the coordination with local health departments and environmental agencies.
Mobilization
The rig and crew arrive on-site to begin drilling, casing, and developing the well.
Pump Install
Installation of the submersible pump, pressure tank, and necessary wiring to the house.
Water Testing
Samples are sent to the lab for potability and mineral content analysis.
Final Hookup
Connection to the plumbing system and final chlorination of the water supply.
Maintenance
Ongoing inspections, pressure tank checks, and filter media replacements.
Where it leaks
Empty days on the calendar for a drilling rig are extremely expensive given the equipment overhead. Poor lead tracking means rigs sit idle while permits are stuck in administrative limbo.
When a pump fails, a homeowner is in a crisis and will call the first company that answers. Missing that call or failing to respond to a web inquiry within minutes results in a lost emergency repair.
If lab results sit in an inbox for days, the momentum for selling a necessary filtration system disappears. Manual delivery of water reports slows down the final billing process.
Technicians arriving at a site without the correct drop pipe or pitless adapter leads to wasted man-hours. Communication gaps between the office and the field crew cause repeated trips.
Well logs and completion reports are often delayed because they are captured on paper in the field. This stalls the submission to the state and delays the final customer invoice.
What LATTICE can build
Immediate text responses for 'no water' calls ensure the lead is engaged even when the office is closed.
Automated workflows trigger as soon as lab results are uploaded, notifying the client and offering a filtration consultation.
A centralized dashboard monitors every stage of the application process to ensure drilling starts the moment approval is granted.
Automated SMS updates sent to homeowners regarding rig arrival times and property preparation requirements.
Systematic outreach for annual inspections and filter changes to keep the service trucks busy year-round.
Field crews input drilling data into a mobile portal that instantly updates the office for faster compliance reporting.
Deliver professional estimates via SMS and email with integrated e-signatures to secure deposits faster.
Identify older installations that are due for a pump upgrade or storage tank replacement based on equipment age.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system organizes your pipeline based on permit status and site readiness. You can see at a glance which projects are cleared for drilling and which ones are stalled, allowing you to fill gaps in the rig's schedule before they become costly.
Yes, you can upload PDF lab reports directly to a secure client portal. The system can then notify the customer and prompt them to schedule a follow-up call to discuss the results and any necessary treatment systems.
The goal is to respond within seconds. When a homeowner has no water, they are under stress. Our automated SMS and AI chat tools ensure they get a response immediately, preventing them from calling your competitors.
It digitizes it. Instead of waiting for the crew to bring paper well logs back to the office at the end of the week, they can enter the details on a tablet. This allows your office staff to bill the project and file reports instantly.
The CRM allows you to tag equipment by install date. You can run automated campaigns to contact owners of wells that are ten or fifteen years old, offering a proactive inspection to prevent an emergency failure.