New Client Onboarding
- 1Prospect signs advisory agreement via portal
- 2Automated request for risk tolerance questionnaire sent
- 3Staff notified to initiate custodian paperwork
- 4Welcome sequence triggered with firm contact details
Systems for Wealth Advisors
Streamline Your Firm Operations and Asset Management Workflows
Wealth management firms generate revenue through advisory fees and assets under management. Most losses happen during manual document collection, fragmented client communication, and tedious quarterly reporting cycles.
Accounting, Finance & Insurance
- Secure Client Portals
- Automated Document Follow-Up
- AI Receptionist
- Review Scheduling Links
- Workflow Dashboards
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
Prospective clients request a consultation or fee schedule via your digital presence.
- 02
Discovery
Gathering initial financial statements, risk tolerance profiles, and long term objectives.
- 03
Onboarding
Executing investment policy statements and facilitating secure account transfers.
- 04
Custody
Linking external accounts and verifying asset allocation across the portfolio.
- 05
Reporting
Distributing quarterly performance summaries and market commentaries to the client base.
- 06
Review
Conducting annual or semi annual strategy sessions to adjust for life changes.
- 07
Retention
Maintaining proactive communication to ensure long term loyalty and referrals.
Where it leaks
Common problems for wealth management firms.
01
Onboarding Friction
Lengthy paperwork and back and forth emails for account opening delay time to invest. Manual data entry increases the risk of errors in sensitive financial profiles.
02
Fragmented Communication
Advisors often juggle texts, emails, and calls across multiple platforms without a central record. This creates gaps in the client history and complicates compliance auditing.
03
Reporting Bottlenecks
Quarterly reviews often cause a surge in administrative labor that pulls advisors away from strategy. Without automation, delivering personalized insights to every household becomes impossible.
04
Missed Retention Signals
High net worth clients expect proactive outreach during market volatility. Lapses in regular touchpoints can lead to attrition as clients feel their portfolios are not being watched.
05
Data Silos
Financial plans, tax documents, and legal records are often stored in separate, disconnected locations. This forces staff to hunt for information before every scheduled meeting.
What LATTICE can build
Systems built around how you work.
Secure Client Portals
A centralized hub where clients can upload tax returns, view summaries, and message their advisor securely.
Automated Document Follow-Up
Systematic reminders for clients to submit missing statements or sign investment policy updates.
AI Receptionist
Capture every inbound inquiry during market hours or after, ensuring high net worth leads are never ignored.
Review Scheduling Links
Allows clients to book their annual strategy sessions directly based on the advisor's availability.
Workflow Dashboards
Track the status of every prospect and active household to identify bottlenecks in the planning process.
Market Update Automations
Distribute firm-wide commentary or urgent notifications to the entire roster with a single action.
Referral Reactivation
Nurture centers of influence like CPAs and attorneys to maintain a steady stream of introductions.
Example systems
What it looks like in practice.
Annual Review Cycle
- 1Calendar link sent 30 days prior to review date
- 2Automated request for updated financial statements
- 3Meeting agenda and pre-read materials delivered 48 hours before
- 4Post-meeting summary and task list archived to client record
Market Volatility Response
- 1Advisor records a video briefing on current market trends
- 2Mass SMS or email distributed to all active households
- 3Priority booking links provided for concerned clients
- 4Engagement tracked to identify who requires a direct call
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from wealth management firms
How does this handle sensitive financial documents?
The system utilizes secure portals and encrypted communication channels to ensure that personal identifiable information and financial records remain protected. Access levels can be restricted so only the assigned advisor and necessary staff can view specific folders.
Can we automate our quarterly touchpoints?
Yes. You can schedule market commentaries, firm newsletters, and personal check-ins to go out automatically based on the client's start date or specific calendar milestones.
Will this help with lead generation from our website?
The platform includes tools to capture inquiries instantly, offer immediate scheduling for discovery calls, and follow up with prospects who haven't yet committed to an initial meeting.
Can it help manage relationships with CPAs and Attorneys?
Absolutely. You can create specific workflows to track referrals from professional partners and send them automated updates on the status of mutual clients.
Does this replace my existing portfolio management software?
No, this serves as the operational layer for client relationships, communication, and document workflows, working alongside your technical investment tools to provide a better client experience.