Systems for Uniform Companies

Streamline Your Uniform Program and Fleet Garment Logistics

Uniform businesses generate revenue through recurring rental agreements, direct sales, and professional laundering services. Income is usually lost during manual soil counting, garment replacement tracking, and uncoordinated size fitting appointments.

B2B & Industrial

  • Wearer Portal
  • Automated Fit Scheduling
  • Shortage Alerts
  • Repair Workflow Tracking
  • Recurring Billing Logic

How the business actually works

How the work flows, start to finish.

  1. 01

    Contract Acquisition

    Formalizing service level agreements and defining wearer counts for the facility.

  2. 02

    Onsite Fitting

    Capturing individual employee measurements and preferences to ensure proper garment specifications.

  3. 03

    Asset Tagging

    Applying barcodes or chips to track each garment through its entire lifecycle.

  4. 04

    Route Delivery

    Executing weekly drop-offs of clean stock and collection of soiled items.

  5. 05

    Garment Maintenance

    Identifying items requiring repairs, patches, or replacements during the wash cycle.

  6. 06

    Program Auditing

    Reviewing inventory levels and wearer changes to adjust monthly billing accordingly.

Where it leaks

Common problems for uniform companies.

01

Lost Inventory

Garments frequently go missing between the facility and the laundry center without clear tracking. Manual logs fail to capture which specific employee failed to return their coveralls or smocks.

02

Fitting Errors

Incorrect sizes lead to high return rates and costly shipping of replacement items. Relying on paper sizing sheets causes data entry mistakes that frustrate new wearers.

03

Repair Delays

Wearers report missing buttons or tears that go unnoticed by route drivers for weeks. Without a digital repair request system, garment quality deteriorates until the client complains.

04

Billing Discrepancies

Fluctuating headcounts at client sites make manual invoicing prone to overcharging or undercharging. Tracking add-ons like name patches or specialty safety gear manually is unsustainable.

05

Communication Gaps

Facility managers struggle to reach account reps for simple changes to the delivery schedule. Bottlenecks in the front office delay responses to urgent requests for new hires.

What LATTICE can build

Systems built around how you work.

Wearer Portal

A dedicated interface where employees can report needed repairs or request size changes directly.

Automated Fit Scheduling

Sends booking links to facility managers to coordinate mass fittings for new contract rollouts.

Shortage Alerts

Triggers notifications to the warehouse when returned soil counts do not match the expected delivery volume.

Repair Workflow Tracking

Logs every torn seam or missing button request and notifies the client when the item is back in rotation.

Recurring Billing Logic

Automatically adjusts monthly invoices based on current wearer counts and specific garment add-ons.

SMS Route Updates

Notifies the facility contact when the delivery truck is nearby to ensure loading docks are clear.

Digital Proof of Delivery

Captures signatures and timestamps for every bundle dropped off to prevent disputes over missing stock.

Example systems

What it looks like in practice.

New Hire Enrollment

  1. 1Facility manager adds new employee to the portal
  2. 2System sends automated fitting appointment link to employee
  3. 3Measurements are logged and order is sent to the warehouse
  4. 4Notification sent when garments are ready for first delivery

Repair Request Loop

  1. 1Wearer scans a barcode to report a damaged garment
  2. 2Repair ticket is generated for the sewing department
  3. 3System flags the item during the next soil sorting process
  4. 4Confirmation sent to wearer when garment is repaired and re-delivered

Seasonal Fleet Rotation

  1. 1Triggered based on date for summer to winter weight transitions
  2. 2Automatic notification to clients regarding garment swap schedule
  3. 3Inventory levels updated for seasonal storage
  4. 4Billing adjusted for different garment rental rates

Have a different problem?

Tell us what's slowing the business down. LATTICE can build around the way your business operates.

Questions from uniform companies

How do we handle high turnover at our client locations?

The system allows facility managers to deactivate wearers instantly through a portal. This updates the next delivery manifest and stops billing for those specific garments immediately, preventing charges for staff who have left.

Can we track custom embroidery and branding requests?

Yes, every garment profile includes fields for specific embellishments like logos, heat seals, or name tapes. The workflow ensures these steps are completed and billed before the item enters the delivery cycle.

What happens if a client disputes a missing item?

The system maintains a full chain of custody for every barcode. You can provide reports showing when the item was last scanned at the laundry, loaded on the truck, and signed for at the facility.

How does the system help with route efficiency?

By automating delivery reminders and proof of delivery, your drivers spend less time on paperwork and more time moving product. Real-time notifications ensure the right contact is available to receive the delivery.

Can we manage direct sales alongside our rental programs?

The platform supports both recurring rental billing and one-time sales for items like safety boots or specialized PPE. This keeps all client garment history in a single database regardless of the payment model.