Systems for Tailors
Custom tailoring earns revenue through precision labor and garment construction, yet profits often vanish during chaotic fitting schedules. Revenue leaks occur when completed garments sit uncollected or when seamstresses spend hours answering phone queries about order status.
Local & Community Services
Also for: Alteration Shops
How the business actually works
Consultation
Client brings in garments for assessment or selects fabric for bespoke commissions.
Measurement
Capturing precise dimensions and pinning the garment to mark required adjustments.
Workroom Entry
Adding the job to the production queue with specific instructions for the seamstress.
First Fitting
Reviewing the initial adjustments on the body to ensure the drape and silhouette are correct.
Final Stitching
Completing all structural seams, hems, and hand-finishing details in the workroom.
Pressing
Final steaming and finishing to ensure the garment is ready for presentation.
Completion Notice
Notifying the client that their garment is ready for the final try-on or pickup.
Final Delivery
Handing over the finished piece and securing final payment for services rendered.
Where it leaks
Finished orders often sit on racks for months because clients forget to pick them up. This ties up shop space and stalls the final payment needed for overhead.
When a client misses a scheduled fitting, a dressing room and a tailor stay idle. This lost time cannot be recovered and disrupts the entire production flow for the day.
Daily interruptions from clients asking if their suit or dress is ready distracts the staff from sewing. Frequent phone calls slow down the turnaround time for every customer.
Relying on paper slips leads to lost data or illegible instructions for the workroom. Misinterpreting a measurement results in costly recuts or ruined fabric.
Prom and wedding seasons create a surge that overwhelms manual booking methods. Without a system, shops overpromise on deadlines and fail to meet critical event dates.
What LATTICE can build
Automated SMS alerts sent before scheduled fittings to reduce no-shows and late arrivals.
Immediate notification to the client via text or email the moment a garment is marked as finished in the system.
Centralized client profiles that store historical measurements and specific fit preferences for future commissions.
Ensures that potential clients looking for bridal or formal alterations are engaged even when the shop is busy pinning a customer.
Automated follow-up sequences for garments that have been on the rack for over thirty days to clear space.
Request and process deposits at the time of the first fitting to ensure commitment before labor begins.
A clear view of all active jobs sorted by deadline to ensure no wedding gown or suit is late.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system monitors how long an order has been marked as finished. It sends automated, polite reminders at set intervals, like one week and one month, to prompt the client to collect their items and clear your rack space.
Yes, you can set specific blocks for different types of work, such as bridal versus simple hemming. The system respects your production limits so you never end up with more garments than your seamstresses can handle.
It handles both. You can create custom workflows for bespoke commissions that require multiple fittings and fabric sourcing, or shorter flows for standard dry-cleaner style alterations.
The AI is trained on your specific services and pricing logic. It can answer common questions about your turnaround times and basic service list, while routing complex custom requests directly to your inbox.
Every client has a digital profile where you can store their measurement history. This allows you to compare current measurements to previous ones, which is invaluable for long-term bespoke clients.