Systems for Pool Builders
Pool builders generate revenue through complex, multi-stage construction projects involving significant design and engineering labor. Income is usually lost during the long gap between the initial design deposit and excavation, or when permitting delays are not communicated to the client.
Home Services
How the business actually works
Design Inquiry
Capturing site details and backyard vision through a structured intake process.
Site Assessment
Coordinating the initial visit to evaluate topography and access for heavy equipment.
Engineering
Managing the flow of structural plans and geotechnical reports for approval.
Permitting
Tracking the submission and approval status with local building departments.
Excavation
Scheduling the dig and steel placement while keeping the homeowner informed.
Gunite and Plaster
Managing specialized subcontractors for the shell and interior finishes.
Decking and Coping
Finalizing the hardscape and peripheral features around the water line.
Startup
Initiating water chemistry and providing the owner with equipment orientation.
Where it leaks
Homeowners often grow frustrated during the weeks or months spent waiting for municipal approvals. Without automated status updates, your office is flooded with calls asking for the same information every day.
Missing a gunite or plumbing crew due to poor scheduling creates massive backlog ripples. When one trade is delayed, the entire timeline for inspections and subsequent crews often falls apart.
Verbal requests for tile upgrades or extra lighting often lead to billing disputes at the end of the project. Failing to document and collect payments for changes in real time destroys your margins.
Designers, project managers, and the office staff often work from different sets of notes. This leads to errors on site, such as incorrect coping materials or misplaced equipment pads.
Once the pool is filled, owners often struggle with chemical balance and heater operation. A poor handoff leads to warranty calls for issues that are actually simple maintenance tasks.
What LATTICE can build
Collect survey plats and design preferences through a portal that prepares your team for the first site visit.
Automatically notify homeowners when excavation is complete, steel is inspected, or gunite is scheduled.
Send instant mobile links for homeowners to approve and pay for project additions before work begins.
Maintain a central repository for engineering stamps, plot plans, and equipment manuals accessible to the field crew.
Deliver a series of automated instructions on chemistry and equipment during the first thirty days of pool ownership.
Request feedback and photos for your portfolio immediately following the final walk-through and plaster curing.
Log equipment serial numbers and installation dates to streamline future service requests and manufacturer claims.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system keeps the client engaged during the waiting period by sending regular updates on where the application stands in the queue. This prevents the feeling of being ignored and reduces the volume of inquiry calls to your office.
Yes, you can automate notifications to your subcontractors when a project phase is ready for their trade. This ensures that the plumber knows exactly when the steel is tied and the inspector has cleared the site.
No, this functions as the operational backbone that manages the client relationship and project milestones. It stores the outputs from your design and engineering tools so everyone has access to the final plans.
The system allows you to link final payments to specific milestones. Once the startup is complete and the punch list is signed off digitally, the system can automatically trigger the final invoice.
Absolutely. While the timelines differ, both require precise scheduling and clear communication. The workflows can be customized to match the specific stages of your building process.