Systems for Paving Companies
Paving companies bring in revenue through high-ticket residential driveways and commercial parking lot contracts. Leaks occur when mobilization costs skyrocket due to scheduling gaps or when estimator site visits are forgotten, leading to empty production calendars.
Construction & Trades
Also for: Asphalt Paving Contractors
How the business actually works
Inquiry
A property manager or homeowner requests an estimate for paving, resurfacing, or repair.
Site Visit
An estimator visits the property to measure square footage, assess subgrade conditions, and check drainage.
Proposal
A formal bid is sent detailing mix type, tonnage, compaction thickness, and striping requirements.
Mobilization
Equipment and crew are dispatched to the site to begin excavation or milling.
Production
The asphalt is laid, compacted with rollers, and edges are finished according to the site plan.
Punch List
The owner walks the job to ensure proper transitions and smooth water runoff.
Maintenance
Seasonal follow-up for sealcoating or crack filling keeps the client on a recurring cycle.
Where it leaks
When a hot lead calls for a driveway repair while you are on a noisy job site, the call often goes to voicemail. Property managers will move down the list to the next contractor if they do not get an immediate response.
Measuring a lot and never following up on the bid is a common waste of overhead. Without a system, proposals get buried in email inboxes and never reach the signature phase.
Rain delays throw the entire production schedule into chaos. Manually calling dozens of clients to reschedule paving days takes hours that your operations manager does not have.
Waiting for a check in the mail after the roller has left the site hurts cash flow. Commercial net-30 terms often stretch into net-60 without automated reminders.
New asphalt needs sealcoating within a year or two, yet most pavers forget to track these dates. This is high-margin work that is lost to smaller, specialized sealcoating outfits.
What LATTICE can build
When a new inquiry calls and your crew is operating heavy machinery, an immediate text response starts the qualification process and prevents them from calling a competitor.
Sends internal alerts to your sales team if a site visit is scheduled but a proposal has not been uploaded within forty-eight hours.
Delivers a series of emails and texts to the client after the quote is sent, explaining the quality of your mix and the importance of proper subgrade work.
One-click SMS updates to all scheduled clients on a specific day to notify them of rain delays and new projected start dates.
Triggers a reminder to the homeowner eighteen months after the initial paving job to schedule their first sealcoating and crack fill maintenance.
Automatically sends invoices and payment links once a specific stage, such as grading or binder course, is marked as complete in the portal.
Requests a photo and a review the moment the final rolling is finished, capturing customer satisfaction while the new pavement looks its best.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system uses tags to segment your database, allowing you to run different automation tracks for high-dollar paving installs versus high-volume maintenance work. This ensures your messaging and follow-up frequency match the project size.
Yes, the client portal allows you to upload site photos, drainage diagrams, and permit documents so the property owner has everything they need to make a decision in one place.
The system is designed for the longer sales cycles of commercial work, providing consistent touchpoints with property managers and board members who often require multiple approvals before signing a contract.
While it tracks job statuses, its primary power is in the communication layer, ensuring that as your schedule shifts, your customers and staff are informed instantly via SMS and email.
Absolutely. You can set the system to require a percentage deposit or a signed contract before a job is moved to the 'Ready to Schedule' stage, protecting your mobilization costs.