Systems for Entertainment Groups
Entertainment firms earn their income through ticket sales, talent bookings, and production fees. Profit often leaks through unconfirmed riders, double-booked talent, and late deposits that stall production timelines.
Events & Entertainment
How the business actually works
Inquiry
A potential client or promoter requests availability for a date or talent roster.
Vetting
Production managers assess technical riders and venue requirements for feasibility.
Contracting
Performance agreements and liability waivers are issued for signature and deposit.
Pre-Production
Coordinating rehearsals, equipment rentals, and travel logistics for the crew.
Execution
The live performance or production event takes place on-site.
Settlement
Finalizing box office splits, back-end payments, and reimbursable expenses.
Retention
Re-engaging promoters and venues for seasonal bookings and tour stops.
Where it leaks
When technical requirements are not clearly communicated, it leads to expensive day-of-show rentals. Mismatched gear lists cause delays during soundcheck and stress for the production crew.
Unpaid booking fees create cash flow bottlenecks that prevent securing talent and venues. Without automated follow-ups, dates stay held on the calendar without any financial commitment.
Losing track of threads between agents, venue managers, and technical directors causes logistics failures. Vital details regarding load-in times or hospitality often get buried in crowded inboxes.
Failing to maintain a warm database of performers makes filling last-minute cancellations difficult. Manual outreach is too slow when a headline act drops and a slot needs immediate filling.
Promoters often forget to schedule annual events if they are not prompted. Missing the window for a seasonal festival or recurring corporate gala results in permanent revenue loss.
What LATTICE can build
Instantly send technical and hospitality riders to venue managers as soon as a contract is signed.
Trigger SMS and email reminders for outstanding booking fees to ensure dates are secured financially.
Send bulk inquiries to your roster to quickly identify who is free for specific tour dates or one-off gigs.
Automate arrival instructions and parking maps for crew and talent 24 hours before they arrive on-site.
Directly send digital payment links and expense upload portals to settle the books immediately after the curtain falls.
Automatically follow up with past clients nine months after their last event to secure the following year's date.
Use a chat assistant to handle common technical questions about stage dimensions, power drops, and loading docks.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system allows you to maintain a tagged database of performers and their specialties. When a cancellation occurs, you can blast a text inquiry to all qualified talent in that region to find a replacement in minutes.
Yes, you can store multiple versions of technical and hospitality riders. The system can trigger the specific document needed based on the scale of the venue or the specific talent being booked.
By automating the delivery of digital contracts and following up with reminders, you reduce the time it takes to get documents back. This prevents dates from being tied up by unresponsive prospects.
The workflows are flexible enough to handle the long-lead coordination of corporate galas or the high-volume inquiries of public shows. You can customize the intake forms to gather the specific data points needed for either.
The system can automate the confirmation process with third-party vendors. You can set triggers to ensure gear lists are confirmed by your rental partners one week before load-in.