Spring Cleaning Reactivation
- 1System identifies all clients who have not had service in six months
- 2Automated SMS offers a priority booking slot for the upcoming season
- 3Client clicks a link to select a date and confirm their pane count
Systems for Window Cleaners
Modern Systems for Residential and Commercial Window Cleaners
Window cleaning companies make money through specialized exterior maintenance and recurring service agreements. Profit often leaks through inefficient drive times, unconfirmed water-fed pole setups, and the failure to re-engage seasonal clients after the winter months.
Home Services
- Missed Call Text Back
- Recurring Service Reminders
- Photo-Based Quoting
- Text-to-Pay Invoicing
- Route Density Automation
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
A homeowner or property manager requests a quote for interior, exterior, or screen cleaning.
- 02
Estimation
The owner counts panes and assesses ladder access or water-fed pole requirements to provide a price.
- 03
Booking
Jobs are added to the schedule based on geographic density to minimize travel time between stops.
- 04
Execution
Technicians complete the cleaning, ensuring tracks and sills meet the defined scope of work.
- 05
Billing
Invoices are sent immediately upon completion, often including photos of the finished glass.
- 06
Reactivation
The system follows up months later to schedule the next seasonal cleaning before the glass accumulates heavy debris.
Where it leaks
Common problems for window cleaners.
01
Seasonal Churn
Clients often forget to book their spring or fall cleanings, leading to inconsistent revenue. Without automated outreach, your calendar remains empty during the transition months.
02
Quote Friction
Requiring a physical site visit for every three-bedroom home delays the sales process. Potential clients often choose the first provider who gives them a transparent price over the phone or via text.
03
Route Inefficiency
Driving across town for a single residential job destroys your hourly margin. Poorly planned dispatching increases fuel costs and reduces the number of panes cleaned per day.
04
Unpaid Invoices
Chasing checks after a job is finished wastes administrative hours. Residential clients frequently forget to leave payment under the mat, causing cash flow delays.
05
Poor Lead Capture
Missed calls during high-volume seasons like spring pollen peaks result in lost contracts. Homeowners rarely leave voicemails and will simply call the next cleaner on their list.
What LATTICE can build
Systems built around how you work.
Missed Call Text Back
Instantly send a text to callers when you are on a ladder, allowing them to start a quote request immediately.
Recurring Service Reminders
Automatically notify quarterly and bi-annual clients when it is time for their next glass or gutter cleaning.
Photo-Based Quoting
Allow clients to upload photos of their property through a portal to expedite pane counting and ladder requirements.
Text-to-Pay Invoicing
Send a secure payment link via SMS as soon as the technician packs up the van, ensuring same-day funding.
Route Density Automation
Group new inquiries by neighborhood and suggest booking times that align with existing jobs in that area.
Review Generation
Automatically request a public review once the invoice is paid, helping your business stand out in local search results.
Multi-Service Upselling
Trigger automated offers for screen repair or hard water stain removal to existing window cleaning clients.
Example systems
What it looks like in practice.
Arrival and Access Workflow
- 1Technician triggers an 'on my way' text with a tracking link
- 2Automated reminder asks the client to ensure pets are inside and gates are unlocked
- 3Completion notification is sent once the final squeegee pull is finished
Commercial Bidding Follow-Up
- 1Owner submits a bid for a storefront or office complex
- 2System sends follow-up emails at three, seven, and fourteen days
- 3Contract is digitally signed and moved to the recurring schedule
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from window cleaners
How can I handle rain delays without calling everyone individually?
The system allows you to select a specific day on the schedule and send a mass notification to all affected clients. You can include a rescheduling link so they can pick a new date that fits your current route density.
Can I separate my residential and commercial workflows?
Yes. Commercial accounts often require different insurance documentation, specialized billing cycles, and specific access instructions that can be siloed from your standard residential residential glass cleaning processes.
Will this help me sell more than just window cleaning?
The platform is designed to cross-sell related services like gutter cleaning, pressure washing, and solar panel cleaning. You can set triggers to offer these services based on the time of year or the client's service history.
Does the system manage individual window pane counts?
You can customize your CRM fields to track pane counts, screen types, and specific glass treatments for every property. This data is saved for future visits, ensuring your estimates are always accurate and consistent.
What happens when a lead comes in after hours?
The AI receptionist or automated chat handles the initial intake, gathering the address and service needs. It can even provide a rough estimate or book a walk-through, so you wake up to a populated calendar.