Systems for PPF Installers
PPF installers make money through high-ticket surface protection services and precision film applications. Profit leaks occur when bay time is lost to no-shows or when staff spends hours manual quoting complex full-body wraps instead of focusing on the install.
Automotive
Also for: PPF Installers
How the business actually works
Inquiry
A vehicle owner requests a quote for a full front or total vehicle protection package.
Consultation
Staff assesses paint condition, discusses film thickness, and reviews custom plot versus bulk installs.
Scheduling
The shop secures a deposit and schedules the multi-day bay time required for the application.
Intake
The vehicle arrives for a thorough decontamination wash and paint correction inspection.
Installation
Film is plotted, applied, and tucked to ensure seamless edges and high-clarity finishes.
Curing
The vehicle is held for a final inspection to ensure no lifting or bubbling occurs during the initial bond.
Delivery
The client receives care instructions and the warranty documentation is finalized.
Maintenance
The shop schedules a two week check-up to ensure the film has settled perfectly.
Where it leaks
When a client fails to show up for a scheduled installation, a high-value bay sits empty for days. Manual reminder calls often happen too late to fill the vacancy with another project.
Owners spend significant time answering repetitive questions about self-healing properties and coverage levels. Without an automated intake system, these inquiries often go unanswered during shop hours.
Failing to document pre-existing paint chips or scratches leads to liability disputes during delivery. A lack of digital intake photos creates friction when clients claim new damage.
Many enthusiasts inquire about pricing but are not ready to commit immediately. Without a nurture sequence, these leads disappear to competitors who stay top-of-mind.
Chasing down deposits via phone or manual invoicing delays the scheduling process. This delay allows the client to second-guess the investment or find another shop.
What LATTICE can build
Instantly respond to potential clients calling while you are working under a heat gun so you do not lose the lead.
Require a digital deposit at the time of booking to secure the bay and ensure client commitment.
Send digital forms for clients to list vehicle modifications and existing damage before they arrive at the shop.
Automate SMS instructions for film care during the first 48 hours to prevent premature washing or lifting.
Automatically schedule and remind clients to return for a post-install inspection to verify film integrity.
Send a text for a photo-based review immediately after the final walk-around when the car looks its best.
Reach out to past ceramic coating or tint clients with seasonal offers for new paint protection film packages.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system keeps leads engaged with educational content about film quality and durability while they wait for their appointment. It also automates the reminders for deposits, ensuring that your long-term calendar remains stable and paid.
Yes, the intake forms can be configured to collect specific vehicle data, allowing you to provide more accurate estimates or tiered pricing based on the difficulty of the install.
By automating the review and follow-up process, you can specifically prompt clients to upload photos of their protected vehicle to your profiles, which is essential for building trust in the luxury car community.
The system can instantly notify your waitlist via SMS that a bay has opened up, giving you the best chance to recover that lost revenue immediately.
The client portal allows you to attach digital copies of film batch numbers, warranty cards, and before and after photos so they are easily accessible for future reference.