Systems for Court Reporters

Precision Workflow Systems for Court Reporting Firms

Court reporting firms make money through stenographic services, videography, and transcript production for legal proceedings. Money most often slips away during the manual coordination of per diem reporters and the delay between transcript delivery and final invoice settlement.

Professional Services

  • Deposition Intake Portal
  • Automated Assignment Alerts
  • Production Status Dashboard
  • Secure Exhibit Repository
  • Appearance Confirmations

How the business actually works

How the work flows, start to finish.

  1. 01

    Assignment Intake

    Attorneys or paralegals submit deposition notices and scheduling requests through a secure intake channel.

  2. 02

    Reporter Dispatch

    Firm owners match the specific needs of the case with an available stenographer or digital reporter.

  3. 03

    Proceedings

    The record is captured during the deposition, hearing, or trial, including exhibits and video files.

  4. 04

    Transcript Production

    Scoping, proofreading, and certification of the official record are tracked through a production pipeline.

  5. 05

    Client Delivery

    Final files and exhibits are uploaded to a secure portal for attorney download and review.

  6. 06

    Billing and Closeout

    Invoices are generated based on page counts and expedited turnaround times for final payment.

Where it leaks

Common problems for court reporters.

01

Scheduling Friction

Managing the availability of independent per diem reporters across multiple time zones leads to booking errors. Without a centralized calendar, double bookings or late arrivals threaten the firm's reputation with law firms.

02

Exhibit Bottlenecks

Handling large volumes of digital and physical exhibits via email is insecure and disorganized. Staff spend hours manually renaming files and linking them to specific deposition transcripts for delivery.

03

Untracked Production

Transcripts often get stuck in the scoping or proofing stage without management oversight. This leads to missed deadlines and the loss of rush fees which are critical for firm profitability.

04

Payment Delays

Sending manual PDF invoices for transcripts results in slow collection cycles. Firms often struggle to track which individual attorneys or insurance carriers owe for specific job numbers.

05

Communication Gaps

Relying on phone calls for deposition confirmations leads to last minute cancellations. Missing a cancellation notice means paying a reporter a appearance fee without billable work to cover it.

What LATTICE can build

Systems built around how you work.

Deposition Intake Portal

A custom web portal for law firms to upload notices and schedule reporters without back and forth emails.

Automated Assignment Alerts

Instantly notify your pool of reporters of new jobs via SMS and collect their availability in real time.

Production Status Dashboard

A visual pipeline showing exactly where every transcript is in the scoping, proofing, and certification process.

Secure Exhibit Repository

A client facing portal where attorneys can securely download certified transcripts and linked exhibits.

Appearance Confirmations

Automatic reminders sent to counsel twenty four hours before a proceeding to confirm the time and location.

Expedited Billing Follow-up

Automated sequences that trigger as soon as a transcript is delivered to ensure the invoice reaches the right billing department.

Reporter Reactivation

Workflows to re-engage per diem stenographers who have not accepted assignments in recent months.

Example systems

What it looks like in practice.

New Deposition Workflow

  1. 1Attorney submits notice through the firm website
  2. 2System checks reporter availability and sends a tentative invite
  3. 3Reporter accepts via mobile link and location details are shared
  4. 4Calendar invites are automatically synced for all parties

Transcript Delivery Loop

  1. 1Production manager marks transcript as certified in the CRM
  2. 2System uploads file to the secure client portal
  3. 3Attorney receives automated email with download link
  4. 4Invoice is generated and sent to the firm billing contact

Cancellation Protection

  1. 1Forty eight hour automated confirmation text sent to law office
  2. 2System detects a no response or cancellation reply
  3. 3Admin is alerted to reassign the reporter and avoid appearance fees
  4. 4Firm avoids unnecessary payout for a cancelled proceeding

Have a different problem?

Tell us what's slowing the business down. LATTICE can build around the way your business operates.

Questions from court reporters

How do you handle different rates for per diem reporters?

The system allows you to store specific rate sheets for each independent reporter or agency you partner with. When a job is completed, the system calculates the payout based on page counts and appearance fees automatically.

Can we manage both in person and remote depositions?

Yes, the booking system distinguishes between physical locations and virtual meeting links. It ensures the reporter and videographer receive the correct connection details or driving directions well in advance.

Is the client portal secure enough for sensitive legal documents?

The portal uses industry standard encryption and requires individual logins for attorneys and paralegals. This provides a much more secure environment than sending transcripts as unencrypted email attachments.

How does this help with rush transcript orders?

When a rush order is flagged, the system prioritizes it on the production dashboard and sends automated check-in alerts to the scopist or reporter. This ensures high value expedited work stays on schedule.

Can we track equipment rentals like videography or interpreters?

The system allows you to add line items for specialized services to any assignment. This ensures that when the final invoice is generated, all billable add-ons are captured and nothing is left off the bill.