01 / The Pain Search at Midnight
Someone searches for back pain relief and fills out a form at 11pm.
- →Instant text acknowledgement
- →Booking link for tomorrow's openings
- →Intake sent before arrival
- →Reminder the morning of the visit
LATTICE for Chiropractic Clinics
Fewer dropped care plans. Fewer missed calls. More patients who finish treatment.
LATTICE connects new-patient inquiries, booking, intake, care-plan follow-up, reviews and reactivation around the way a chiropractic clinic keeps people in care.
- Missed callText sent
- AppointmentConfirmed
- Review requestSent
- Follow-upAutomated
The journey
How customers move through chiropractic clinics, and where it breaks.
Find
Low visibility for local pain searches
Contact
Inquiries answered hours later
Book
First visit never gets scheduled
Intake
Paper history forms
Care Plan
Patients drop off mid-plan
Return
No wellness or maintenance contact
Where LATTICE connects the gaps.
What changes when the system is connected.
Without LATTICE
New inquiry→callback tomorrow→they book with the closer clinic
Visit three of twelve→no check-in→plan quietly abandoned
Plan completed→no maintenance offer→patient never returns
With LATTICE
New inquiry→instant reply and booking link→first visit scheduled
Visit three of twelve→automated check-in→plan stays on track
Plan completed→wellness follow-up→maintenance visits continue
What we actually build.
01
Patient Acquisition
- Local SEO
- Condition landing pages
- Lead capture
- Campaign tracking
02
First Visit Conversion
- Missed-call text back
- Online booking
- AI answering
- New-patient offers
03
Clinic Operations
- CRM
- Digital intake
- Visit reminders
- Care-plan tracking
04
Patient Retention
- Drop-off alerts
- Review requests
- Reactivation
- Wellness campaigns
Built around what actually happens.
02 / The Mid-Plan Drop-Off
A patient misses two scheduled adjustments in a row.
- →Missed visits flagged automatically
- →Check-in message from the clinic
- →Rebooking link included
- →Care-plan status visible to staff
03 / The Patient From Last Year
A former patient hasn't been in since finishing a plan.
- →Segment lapsed patients
- →Send a seasonal check-in
- →Offer a re-evaluation slot
- →Track returned visits
The lattice
Nine parts of the same business, connected.
Each point is a real step in your customer lifecycle. Most businesses run them as separate tools. LATTICE connects them so information moves without anyone re-entering it.
Your clinic. One connected system.
- Website & SEO
- CRM
- Online Booking
- Missed-Call Text Back
- Digital Intake
- Visit Reminders
- AI Assistants
- Review Management
- Reactivation Campaigns
- Reporting
Lead generation for chiropractors
Offer, landing page, booking and follow-up built as one path, so a click becomes a scheduled first visit rather than a name on a list.
New patient booking
First-visit scheduling with intake, expectations and directions handled ahead of time, which reduces first-appointment no-shows sharply.
Care plan adherence automation
Missed visits trigger outreach the same week. Plan progress and remaining visits are visible instead of buried in the schedule.
Patient reactivation
Everyone who stopped care gets a structured, respectful return path segmented by why they left and how long ago.
Review and referral systems
Requests timed to progress milestones, when patients are most likely to say something meaningful.
Website and local SEO
Condition-based pages matched to local search intent, with a single obvious booking action on every one.
See the full capability set on the services overview or how the pieces connect on the system page.
The goal isn't more software.
It's more patients finishing care.
01
More inquiries answered
02
More first visits booked
03
Less manual follow-up
04
More plans completed
The parts of the system chiropractors use most.
- Booking systems
Care-plan visits scheduled as a series, not one at a time.
- Automation
Drop-off detection, reminders and reactivation.
- CRM systems
Plan progress and visit history per patient.
- Website design and development
A site that converts local search into a first visit.
- SEO
Condition and location search coverage.
Relevant work
A real build, not a mockup.
MyTaxFella is a LATTICE build: website, CRM, booking, client communication and automated follow-up connected as one system. It is a tax practice, so the specifics differ from chiropractors, but the structure is the same one we would build for you. References are available on request.
Questions we get
- How do you reduce care plan drop-off?
- Missed and overdue visits are detected from the record, and follow-up goes out immediately rather than weeks later when the patient has moved on.
- Can chiropractic appointments be booked as a plan?
- Yes. A care plan can be scheduled as a series with reminders for each visit, instead of rebooking one appointment at a time at the front desk.
- Can former patients be reactivated?
- Yes. Patients who lapsed are segmented by how long it has been and why they stopped, then contacted with a message that fits, not one generic blast.
- Will new patient inquiries get answered faster?
- Yes. Form submissions and missed calls get an immediate response with a booking link, which is usually what decides who the patient chooses.
- Does this replace our clinical software?
- No. We build the acquisition, scheduling communication and retention layer around the clinical system you already use.
- Can we automate review requests after visits?
- Yes, timed to the point in care where a patient is most likely to respond, and never sent to someone mid-complaint.
See where patients
fall out of care.
We'll walk through how inquiries, first visits, care plans and reactivation move through your clinic today, and show you where LATTICE could connect the gaps.
The demo needs no signup and no contact details. A call is a conversation, not a pitch.
More sectors on the industries overview.