New Prospect Workflow
- 1Lead submits form for a free intro class
- 2System sends SMS with available time slots and gym waiver
- 3Appointment is booked and coach is notified to prepare gear
- 4Reminder sent two hours before class with parking instructions
Systems for Boxing Gyms
Optimize Gym Operations from First Bell to Final Round
Boxing gyms make money through recurring dues, personal training sessions, and equipment sales. Profit leaks occur when intro class leads go cold, fighters train without active waivers, or monthly billing fails go unnoticed while members keep coming to the floor.
Wellness & Fitness
- Missed Call Text Back
- Digital Waiver Vault
- Trial Nurture Sequence
- Failed Payment Recovery
- Mitt Work Upsell
How the business actually works
How the work flows, start to finish.
- 01
Lead Intake
A prospect inquiries about a trial class or heavy bag session through your site or social profile.
- 02
Intro Session
The lead is scheduled for a hand-wrap tutorial and their first technical class or evaluation.
- 03
Registration
New members sign digital waivers, provide emergency contact info, and select a membership tier.
- 04
Skill Progression
Fighters move from fundamentals to advanced sparring or competitive status through tracked attendance.
- 05
Retention
Automated check-ins occur if a member stops scanning in for their regular morning or evening sessions.
- 06
Renewals
System triggers notification for expiring contracts or failed credit card payments for monthly dues.
Where it leaks
Common problems for boxing gyms.
01
Unsigned Waivers
Fighters stepping into the ring without updated liability releases create immense risk. Manual paper filing often leads to missing documents or expired signatures that go unnoticed during busy peak hours.
02
Trial No-Shows
Introductory sessions are high-intent but fragile, as prospects often get intimidated. Without immediate SMS reminders and hand-wrap preparation guides, half of your trial leads likely never walk through the door.
03
Payment Delinquency
Managing failed ACH or card transactions manually takes hours away from coaching. Members often continue to use the heavy bags and equipment while their accounts are technically in arrears.
04
Low Personal Training Uptake
Many members stick to group classes because they are never prompted to book one-on-one mitt work. Coaches lose out on supplemental income because there is no system to offer private sessions at the right time.
05
Member Ghosting
When a regular fighter misses a week of training, they are at high risk of canceling their membership. Without an alert, you cannot intervene with a reach-out to get them back on the schedule.
What LATTICE can build
Systems built around how you work.
Missed Call Text Back
Instantly respond to prospects calling about class times so they do not call the MMA gym down the street.
Digital Waiver Vault
Automatically send and store liability waivers that must be completed before a fighter is added to the roster.
Trial Nurture Sequence
Send a series of SMS and emails explaining what to bring, gym etiquette, and how to wrap hands before their first session.
Failed Payment Recovery
Automate the notification and link for members to update their billing info the moment a transaction is declined.
Mitt Work Upsell
Trigger an automated invite for a discounted private coaching session after a member completes their tenth class.
Reactivation Campaigns
Identify members who have not scanned their key tag in 14 days and send a personalized message to re-engage them.
Review Request System
Automatically ask for a public review after a member reaches a milestone like their first six months or a successful spar.
Example systems
What it looks like in practice.
Fighter Reactivation
- 1Member fails to check in for 10 consecutive days
- 2System sends a friendly 'We miss you on the bags' SMS
- 3Member clicks link to book a bag in the next evening session
- 4Status updated to active and coach greeted them upon arrival
Billing Resolution
- 1Monthly dues transaction fails in the CRM
- 2System immediately texts member a secure payment update link
- 3Grace period starts and front desk dashboard flags the account
- 4Payment updated and flag is cleared automatically
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from boxing gyms
Can this help me manage different membership tiers like amateur versus fitness boxing?
Yes. The system allows you to segment your roster based on their specific program so they receive relevant communications, such as sparring schedules for competitors and technical tips for fitness members.
How do we handle the liability paperwork for minors?
The intake workflow can be configured to require a guardian signature for any prospect under a certain age, ensuring all legal documents are stored digitally and tied to the fighter profile.
Will this help me sell more wraps, gloves, and gear?
We can build automated sequences that offer equipment packages to new members immediately after they sign up, driving pro-shop revenue without manual selling.
Can I track how many classes a fighter has attended?
The system monitors attendance logs through the check-in portal, allowing you to trigger rewards or rank advancements based on the number of sessions completed.
Is it possible to automate the booking for our specific class schedule?
The booking engine reflects your real-time availability for heavy bag classes, circuit training, or private mitt sessions, preventing overbooking and ensuring proper coach-to-student ratios.