Systems for Inflatable Rentals
Inflatable rental companies earn their income through high-volume equipment turnover and delivery fees. Most lost income comes through manual scheduling errors, forgotten liability waivers, and failure to re-engage past customers for annual events.
Events & Entertainment
How the business actually works
Inquiry
A prospect checks availability for a specific unit on their event date.
Reservation
The client selects a bounce house, adds accessories, and pays a deposit to secure the date.
Liability
Digital waivers and rental agreements are sent and tracked for completion before the setup crew arrives.
Logistics
The delivery schedule is finalized based on venue access times and routing efficiency.
Execution
Crew performs the setup, safety briefing, and eventual teardown at the event site.
Reactivation
The system follows up after the event to secure reviews and mark the calendar for next year.
Where it leaks
Missing liability signatures create massive legal exposure for the business owner. Manually tracking down parents or event organizers for digital signatures is a constant administrative burden.
Back and forth emails to confirm unit availability often result in customers booking with a faster competitor. Real time availability is difficult to maintain across multiple platforms.
Inefficient routing leads to higher fuel costs and late arrivals which damage your reputation. Communicating arrival windows to anxious party hosts takes up hours of phone time.
Most customers only rent once a year and are easily lost to newer companies. Without a system to remind them of their previous success, you are constantly paying for new leads.
Prospective clients often fill out a cart or inquiry form but leave without paying a deposit. These high intent leads are rarely followed up on because the owner is out on a delivery.
What LATTICE can build
Sends automated SMS and email reminders to the primary renter until the digital liability form is signed and filed.
Immediately texts back any prospect who calls while your crew is loading or unloading units to prevent them from calling another vendor.
Automatically reaches out to past clients eleven months after their event to offer them first priority on their favorite unit for this year.
Triggers a series of reminders to prospects who started a booking but did not complete the payment to secure their date.
Broadcasts instant updates to all scheduled rentals in the event of high winds or rain to manage rescheduling and safety protocols.
Requests a Google review via text the morning after the event while the host is still feeling the success of the party.
Automatically suggests concessions, generators, or attendant services via the client portal after the base unit is booked.
Example systems
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
The system allows for mass communication to all clients scheduled for a specific day. You can offer credit vouchers or rescheduling links automatically, keeping your phone lines clear while managing customer expectations during high stress weather events.
Yes, the inventory management layer ensures that once a unit is booked and the deposit is paid, it is removed from the available inventory for that specific date and time slot across all your platforms.
Professional organizations require professional documentation. The system generates formal quotes, insurance certificates, and W-9 forms through a client portal, making you the easiest vendor for schools and churches to work with.
The booking system calculates travel fees based on the distance from your warehouse to the setup site. This ensures every quote is profitable and accounts for the time and fuel required for the specific trip.
Drivers can access a mobile-friendly dashboard that shows their daily route, setup instructions for specific units, and confirmation of signed waivers so they never arrive at a site that is not legally ready.