Commission Onboarding
- 1Collector submits inquiry via website form
- 2Automated email sends artist price sheet and deposit link
- 3Payment triggers a calendar invite for a consultation
- 4Internal task created for sketching phase
Systems for Fine Artists
Custom Management Systems for Professional Artists
Artists bring in revenue through original commissions, gallery representation, and direct sales of editions. Profit often leaks through unorganized collector inquiries, fragmented shipping logistics, and inconsistent follow-up on gallery interest or exhibition opportunities.
Creators & Media
- Collector Portal
- Commission Workflows
- Automated Inquiry Routing
- Certificate Automation
- Private View Invitations
Also for: Fine Artists
How the business actually works
How the work flows, start to finish.
- 01
Inquiry
A potential collector reaches out via the studio website or social media regarding a specific piece.
- 02
Consultation
Discussion regarding commission requirements, framing preferences, or interior placement for the work.
- 03
Proposal
Sending formal quotes including shipping estimates, crating fees, and lead times for completion.
- 04
Production
Internal tracking of the studio work cycle and milestone updates for custom commissions.
- 05
Acquisition
Processing final payments and documenting the certificate of authenticity for the new owner.
- 06
Fulfillment
Coordinating fine art couriers or white glove delivery services to ensure safe transit.
- 07
Archiving
Logging the provenance and collector data into a permanent digital registry.
- 08
Nurture
Providing existing patrons with private previews of upcoming series or exhibition invitations.
Where it leaks
Common problems for artists.
01
Lost Inquiries
Collectors often reach out across various platforms, leading to missed messages and lost sales. Without a central intake, high-value inquiries can sit for weeks without a response.
02
Manual Invoicing
Creating individual payment links and tracking deposits for commissions is tedious. Artists lose hours to administrative tasks that could be spent in the studio.
03
Fragmented Provenance
Maintaining records of who owns which piece is often done in scattered spreadsheets. This makes it difficult to track the history and location of works for future retrospectives.
04
Silent Archives
Existing collectors are the most likely to buy again, but they are rarely contacted. Most studios lack a system to automatically notify previous buyers of new work.
05
Shipping Delays
Failing to follow up after a work has shipped leads to collector anxiety. Manual tracking of fine art shipments is prone to error and takes away from creative time.
What LATTICE can build
Systems built around how you work.
Collector Portal
A dedicated space where patrons can view their acquisition history, download certificates of authenticity, and see exclusive previews.
Commission Workflows
Automated status updates that notify the client when a piece moves from sketching to final varnishing.
Automated Inquiry Routing
Captures interest from all platforms and centralizes them into a single dashboard for quick response.
Certificate Automation
Generates and sends digital provenance documents and care instructions immediately upon final payment.
Private View Invitations
Segmented email campaigns that invite top-tier collectors to a digital gallery before a public release.
Payment Follow-up
Gentle reminders for outstanding commission balances to ensure cash flow remains steady.
Studio Visit Booking
An online calendar allowing curators and collectors to schedule studio visits without the back and forth.
Example systems
What it looks like in practice.
New Series Launch
- 1Tag existing collectors by medium preference
- 2Send private early access link via SMS and email
- 3Reservations logged automatically to the studio dashboard
- 4Unsold works move to public site after 48 hours
Post-Sale Logistics
- 1Final payment triggers shipping coordinator notification
- 2Tracking number sent to collector with unboxing instructions
- 3Review request sent 14 days after delivery
- 4Six month follow up sent to check on the work
Have a different problem?
Tell us what's slowing the business down. LATTICE can build around the way your business operates.
Questions from artists
How do I keep my collector list organized?
Our CRM allows you to tag collectors by their interests, such as specific mediums, price points, or subjects. This ensures that when you release a new series, you are only contacting the people most likely to be interested.
Can I manage custom commissions without endless emails?
Yes. We build custom workflows that move the client through the stages of a commission automatically. You can send updates and collect approvals through a centralized dashboard.
What happens when a gallery makes a sale?
You can manually input gallery sales into your portal to maintain complete provenance records. This keeps your inventory and collector list accurate regardless of where the sale originated.
How do I handle shipping and logistics through the system?
The system can trigger internal checklists for crating and logistics. Once a piece is marked as shipped, it can automatically send the tracking information and insurance details to the collector.
Is the system mobile friendly for when I am in the studio?
The entire interface is accessible via mobile devices. You can respond to inquiries, check inventory status, and update commission progress directly from your phone or tablet.